OverDrive FAQs

  • General Questions

    All holds will transfer over to our new platform on January 5th, but we are recommending that you make a note of your current holds in case there are any technical glitches that may occur during the transition that would remove your holds. 

    After the transition, all users will need to:

    1. Login to their Overdrive account (either on the website or on the Libby app) by selecting the Aurora Public Library in the drop down menu.
    2. Enter their library card number and pin.

    Libby is a free app where you can enjoy ebooks, digital audiobooks, and magazines from your public library. You can stream titles with Wi-Fi or mobile data, or download them for offline use and read anytime, anywhere. All you need to get started is a library card.

    How to Sign in to Libby:

    Step 1

    Download or open Libby on your device:

     
    Step 2

    In Libby, follow the prompts to find your library and sign in with a library card.

    Step 3

    Find something to borrow:

    • Tap Search  to find a specific title, author, series, etc.
    • Tap Library  to browse your library's catalog. You'll find helpful filters, catalog guides, campaigns, and curated lists created by your library.

    Step 4

    Your loans and magazines appear on your Shelf Shelf, in the navigation footer. By default, all book and audiobook loans are downloaded for offline use when you have a Wi-Fi connection.

    On your Shelf:

    • Tap Loans to read or manage your borrowed titles.
    • Tap Holds to see your place in line and manage your holds.
    • Tap Timeline to see your Libby activity history.
    • Tap Notices to see in-app notifications for your loans and holds. Choose what you want to be notified about under Menu Menu, in the navigation footer > Notifications.
    • Tap a magazine on your Magazine Rack to start reading.

    Happy reading!

    You can:

    • Call the library (905-727-9494) and speak to staff.
    • Contact OverDrive Tech Support for help with software, downloading, error messages, and other issues.

    Our new site will feature our logo, colours, custom drop down menus, curated booklists and more!